Terms of Service.
The rules for using Elterntakt — straight, fair and without small print.
§ 01Provider and scope
These Terms of Service ("Terms") govern the contractual relationship between Bastian John, John Tech, Lübsche Straße 115, 23966 Wismar, Germany ("Provider", "we") and the users ("you", "User") of the Elterntakt platform ("Service").
By registering for or using the Service you agree to these Terms. If you do not agree, please do not use the Service.
§ 02Description of service
Elterntakt is a co‑parenting platform for separated parents. The Service includes in particular:
- Shared family calendar with custody rhythm, handovers and swap requests
- Digital records with fine‑grained per‑document permissions
- Ledger ("Kasse") including receipt capture and automatic monthly statements
- Journal and handover logs
- Push and email notifications
- Optional: tone check with wording suggestions for more neutral messages
- Optional: court export — court‑ready reports on request
A full and current list of features is available at elterntakt.de/funktionen.
§ 03Registration and account
The contract is concluded by your registration and confirmation of your email address, or by signing in via Apple Sign‑In. You must be of legal age (18 years).
After successful registration you receive a free trial period of 14 days. No credit card is required for the trial. A paid subscription is created only by your explicit selection of a plan after the trial ends.
§ 04Acceptable use
You undertake not to misuse the Service. In particular:
- You provide accurate information when registering.
- You keep your access credentials safe and do not share them with third parties.
- You do not use the Service for unlawful purposes — neither against the co‑parent nor against third parties.
- You do not attempt to gain unauthorised access to the Service or its systems, interfere with other users, or use the Service via automated means unless we provide an official interface for this purpose.
For material violations we reserve the right to suspend your account or terminate the contract for cause.
§ 05Plans, prices and payment
The applicable prices are listed at elterntakt.de/preise. Currently:
- Standard: €6.99/month or €69.99/year (~17% saving on annual billing), each per parent. Full write access to all modules.
- Read-only access (second parent): €0 — when the second parent joins by invitation from the paying parent with view-only access. No editing rights; can upgrade to Standard anytime.
- Premium add-on: +€5/month per parent on top of Standard — unlocks the court export, among other things.
All prices are end prices. Note: we currently apply the small business exemption pursuant to § 19 UStG (German VAT Act); VAT is therefore not separately disclosed.
Payment is made in advance via the payment methods offered in the checkout flow. Invoices are sent to you by email and are available in your account. The specific payment processors will be added to the Privacy Policy when paid plans launch.
We reserve the right to change prices with 30 days' prior notice by email. If you do not object within this period, the change is deemed accepted. You have a special right of termination effective on the date the change takes effect.
§ 06Right of withdrawal for consumers
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Bastian John, John Tech, Lübsche Straße 115, 23966 Wismar, Germany, email: info@elterntakt.de) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal: If you withdraw from this contract, we shall reimburse you all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal. For the reimbursement we will use the same means of payment that you used for the original transaction.
Early expiry: If you have requested that the service should begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time of your withdrawal compared to the total scope of the services contractually agreed.
§ 07Availability and warranty
We strive to provide a high level of availability but do not guarantee uninterrupted or error‑free operation. We will announce planned maintenance in advance where possible. The Service is provided with the diligence customary in the industry. Statutory warranty rights remain unaffected.
§ 08Limitation of liability
Our liability is governed by the statutory provisions. We are liable without limitation for damage caused by intent or gross negligence as well as for damage arising from injury to life, body or health.
For slight negligence we are liable only in the event of a breach of a material contractual obligation (cardinal obligation) the fulfilment of which is essential for the proper performance of the contract and on whose compliance you may regularly rely. In this case liability is limited to the foreseeable damage typical for the contract.
Liability under the German Product Liability Act remains unaffected.
Important note: Elterntakt does not replace legal advice. Content from court export, the Düsseldorf Table or comparable modules are non‑binding aids and do not relieve you of the obligation to seek qualified legal counsel in case of dispute.
§ 09Data protection
We process personal data in accordance with our Privacy Policy. By using the Service you confirm that you have read and understood it.
§ 10Term and termination
The contractual relationship runs for an indefinite period. It may be terminated by either party at the end of the respective billing period (month or year). Termination is performed directly in your account under "Settings → Subscription" or informally by email to info@elterntakt.de.
The right to extraordinary termination for cause remains unaffected for both sides. After contract end you can export your data; no later than 30 days after contract end all personal data will be deleted, unless statutory retention obligations require otherwise.
§ 11Changes to these Terms
We may update these Terms from time to time, e.g. to align them with new legal requirements or changed functionality of the Service. We will give you at least 30 days' prior notice of material changes by email or in the Service. If you do not object within this period, the changes are deemed accepted. In case of objection you have a special right of termination effective on the date the change takes effect.
§ 12Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with habitual residence in the EU, mandatory consumer protection provisions of your country of residence apply in addition.
The place of jurisdiction for all disputes arising from this contract is Wismar, provided you are a merchant, a legal entity under public law or a special fund under public law.
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
§ 13Severability
Should individual provisions of these Terms be wholly or partly invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the valid provision that comes closest to the economic purpose pursued by the invalid one.